SEATTLE – The Better Business Bureau is investigating a COVID-19 testing company that is inundated with negative reviews and complaints. The Center for Covid Control operates sites across the country, including Washington and Oregon.
Some complaints on the BBB website accuse the company of defrauding customers. Many of them say they haven’t received the test results.
In Oregon, a family raised a red flag over a testing site in the Portland area. They said KOIN-TV that the whole experience “seemed a bit sketchy”. They said they were told to put their PCR tests in a trash can that looked like a trash can. Their tests came back negative except for one which never gave a result. To be on the safe side, they were tested again and found to be positive.
Another family in Florida said WINK that they received their test results will still be waiting in line to be tested.
The Washington State Attorney General’s Office told FOX 13 News it has received complaints about the company.
KOIN also reports that the Justice Department has opened a civil investigation into the company.
FOX 13 News has contacted the Center for Covid Control for a response.
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The Office of the Inspector General of the US Department of Health and Human Services said there had been a increase in COVID-19 fraud complaints including many related to testing.
“We are seeing fraudulent activity around testing. It could be random pop-up sites and home test kits,” Yvonne Gamble, acting director of communications for the office, told USA Today. “Be careful. Be careful. Be careful and make sure the person you are dealing with is a licensed supplier and a place you can trust.”
The FBI has also warned of the emerging schemes:
“Beware of people who contact you in person, by phone or by email to tell you that government or government officials are asking you to take a COVID-19 test. These scammers will likely ask you for your insurance information. health insurance, including your Medicare or Medicaid Previous investigations into healthcare fraud have shown that once crooks get an individual’s personal information, they use it to bill healthcare programs. Federal health and / or private health insurance plans for tests and procedures that the individual has not received and pocket Beware of unsolicited offers that require or request information about your medical insurance.
“Also beware of people offering to sell you a COVID-19 test kit or supplies, especially when these contacts are unexpected. A doctor or other trusted healthcare provider should assess your condition and approve any request for a COVID-19 test. Some crooks are selling fake home test kits; some even go door-to-door and run false tests for money. Legitimate tests are offered to patients free of charge when administered by a healthcare professional. “
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